Terms and Conditions
Article 1. Definitions
In these general conditions the following terms have the following meaning;
Buyer: the natural or legal person who has instructed the Seller to deliver products or provide services.
Products: the subject of one or more agreements.
Article 2: General
These general conditions apply to every offer and quote to, and agreement with, the Buyer and Seller. General conditions applied by the Buyer are not applicable, unless explicitly agreed otherwise in writing.
The invalidity or annulment of one or more provisions of these general conditions in no way affects the validity of the remaining provisions. The Seller and the Buyer will then enter into consultation on the formulation of new provisions to replace the invalid or old provisions, which new provisions will correspond as much as possible with the purpose and scope of the original provisions.
Any situation not provided for by these general conditions will be handled in the spirit of these general conditions.
Failure on the part of the Seller to enforce strict compliance with these general conditions will at no time mean that these provisions are not applicable or that the Seller has waived any right to demand strict compliance. The seller reserves the right to change and/or supplement these general conditions.
Article 3. Contract of sale
All purchases at [SHOP](Seller) are subject to a sight period of seven working days. Within this period, you may return your order in its original condition, i.e., unused, undamaged and in its original packaging. See Article 7 for more information on product returns.
The Seller reserves the right to charge costs in case of damage caused to returned products by the Buyer.
The purchase is concluded on expiry of the sight period.
Article 4. Quotes and offers
All quotes and offers by the Seller are free of obligation, unless a term for acceptance is stated. A quote or offer lapses if the product to which the quote or offer relates becomes no longer available in the meantime.
The Seller cannot be held to its quotes or offers if the Buyer can reasonably understand that the quotes or offers, or a part thereof, contain an apparent mistake or transcription error. Apparent (calculation) mistakes in the prices, including evident errors, can also be corrected by the Seller after receipt of the order confirmation.
The Seller will not be bound to any order confirmation that deviates (whether or not on subordinate points) from the original quote or offer, unless the Select explicitly determines otherwise.
A compound quote does not oblige the Seller to perform part of the order for a corresponding share of the indicated price. Offers or quotes do not automatically apply to future orders.
Article 5. Price/delivery costs
The prices of all products that can be ordered via the catalogue and/or Internet site are quoted inclusive of turnover tax (BTW).
The costs of transport and insurance of the products will be charged in case of delivery in the Netherlands.
The prices of products stated in this catalogue and/or the website are subject to change, irrespective of reason.
Article 6. Payment
Unless agreed otherwise, the Buyer shall pay the price and other costs owed pursuant to the agreement within 14 days of delivery, without having any appeal to discount, set off or suspension. On exceeding the above term, the Buyer is in default to the Seller by operation of law.
The Seller is entitled after 15 days to charge interest of 1% per month on the overdue amount.
If the Seller, after expiry of the payment term, summons the Buyer to make payment due to reversal of the direct debit, the Buyer will owe an additional amount in administration costs, set at a maximum of € 23.
If the Seller passes on its claim on the Buyer to third parties for collection purposes, all related costs, both legal and extrajudicial, will be for the account of the Buyer. Extrajudicial costs are set at a minimum of 15% of the Seller's claim.
Payments made by the Buyer will in the first place be settled against the interest and costs owing. Any amount remaining after full settlement of interest and costs will be deducted from the principal.
Article 7. Delivery
Delivery times stated by the Seller are indicative only. Failure to meet these delivery times does not lead to any liability or right to compensation.
Delivery of the products to the Buyer will take place at the agreed location.
Subject to the provisions of Article 4 above, the Seller will deliver all accepted orders with due speed, at least within 30 days. If delivery is delayed due to being (temporarily) out of stock, or any other reason, or if an order cannot be delivered or only in part, the Buyer will receive notification thereof within one month of placing the order. The Buyer is in that case entitled to dissolve the agreement at no expense.
The Seller at all times reserves the right to refuse orders for reasons of its own election.
The Seller accepts no liability for losses, of any nature whatsoever, arisen because the Seller has acted upon incorrect and/or incomplete data provided by the Buyer.
Article 8. Returns
The Buyer shall closely inspect the goods immediately upon receipt. If the Buyer for any reason whatsoever wishes not to accept a product, he is entitled to return the product to the Seller within seven (7) working days. Return shipments will be accepted exclusively if the product is in its original condition and original packaging. The return shipment costs are at the expense of the Buyer. The costs of a return shipment of delivered products, which are refused by the Buyer due to the exceeding of the delivery time of 30 days, will be for the Seller's account.
The Buyer will observe the return conditions as prescribed by the Seller. If the Buyer fails to comply with the return conditions, the Buyer will retain ownership of the product and the purchase amount will not be refunded.
The Seller accepts no liability for any damage caused to the packaging or the product during return shipment.
Article 9. Retention of title
Irrespective of physical delivery, ownership of the products only passes to the Buyer after he has settled all amounts ensuing from any agreement with the Seller. Included under amounts owing are interest and costs, also of earlier or later deliveries, and any services provided or to be provided with regard to the delivered products.
The Buyer may before ownership has passed not charge, sell, redeliver, alienate or in any other way encumber the products.
Article 10 Intellectual and industrial property rights.
The Buyer will fully and unconditionally respect all intellectual property rights that rest upon the products delivered by the Seller. The Seller cannot guarantee that the products delivered to the Buyer do not infringe upon any (unwritten) intellectual and/or industrial property rights of third parties.
Article 11. Communication
The Seller accepts no liability for any incorrect or delayed transmission of order data and communications as a result of the use of Internet or any other means of communication in the interaction between the Buyer and the Seller, or between the Seller and third parties, insofar as such relates to the relationship between the Buyer and the Seller.
Article 12. Force majeure
Without prejudice to all other rights, the Seller is entitled in case of force majeure to, at own election, suspend performance of the delivery, or to dissolve the agreement without legal intervention. The Seller will inform the Buyer of its intended measure without being obliged to pay any compensation.
Article 13. Conformity
The Buyer is obliged to check on receipt of the products that these comply with the agreement. If such is not the case, he shall inform the Seller thereof in writing within seven working days, failing which the Buyer is deemed to have accepted the products. If it is shown that the products do not comply with the agreement, the Seller can choose between replacing the products on return by new products, or by refunding the invoice value thereof.
Article 14. Applicable law
All agreements between the Seller and the Buyer are governed exclusively by Dutch law; the applicability of the Vienna Sales Convention is hereby explicitly excluded. All disputes between the parties will be brought exclusively before the competent court in the Netherlands.
Ritualsstore.com takes the privacy of its customers very seriously. Clarification on the possible use of your personal data is given below.
Ritualsstore.com makes use of so-called ‘cookies’. Cookies are a standard Internet mechanism that makes it possible to store and access certain information on the user's system. Cookies cannot be used to identify persons, a cookie can only identify a machine. Each Internet user can set his computer to refuse the acceptance of cookies. If your computer does not accept cookies, you may experience problems during the order procedure of Ritualsstore.com. If that is the case, please contact us so that we can enter your order manually.
When you place an order with Ritualsstore.com, you will be requested to provide us with the requested information. We will only share the provided information with third parties if such is necessary for the correct processing of your order.
Ritualsstore.com will only use your personal particulars for the performance of the agreement between you and Ritualsstore.com. Your particulars can also be used by Ritualsstore.com or by carefully selected partners in order to provide you with interesting information and/or offers, free of obligation.
Ritualsstore.com Will at the request of the customer, remove the personal particulars from the database on condition that the customer has fulfilled all its payment obligations. The customer can, by telephone, fax, e-mail or post, inform Ritualsstore.com of changes to its particulars.
Ritualsstore.com uses online visitor statistics to measure the number of visits to individual website pages. Ritualsstore.com uses these statistics to make the websites more accessible.
Ritualsstore.com makes use of backup and security techniques to prevent and/or repair loss, mutilation or other damage to information. The partners of Ritualsstore.com have been selected with utmost care. We may choose to share customer particulars with these partners in order to improve our level of service.