WHAT ARE COOKIES?
Cookies are small text files that are placed on your computer or your mobile phone by the website you are visiting. Cookies can be used, among other things, to make websites function more efficiently or, for example, to ensure that the products you add to your shopping cart remain in the shopping cart. Cookies can also be used for various other purposes. In the next section, you can read about the kinds of cookies we use.
A pixel is a transparent GIF image that is added to a webpage. The pixels are invisible. Pixels are used, for example, to measure whether a user has seen a webpage or an email. They enable websites to function more efficiently and enhance their user-friendliness. Alternative names for pixels include: web beacons, tracking bugs, clear GIFs, pixel tags and 1x1 GIFs.
WHAT TYPE OF COOKIES DOES RITUALS USE?
We use functional cookies, analytical cookies and marketing cookies.
Functional cookies ensure that Rituals´ websites and apps can function correctly. These include, for example, the log-in functionality and the ability to order products.
The functional cookies ensure that Rituals´ websites and apps function properly. These cookies ensure that:
- The products that you add to your shopping cart while shopping are kept there;
- The data that you enter during the ordering process is retained;
- Rituals can offer you a gift if you have ordered for a certain amount;
- Street data is added if you enter a postcode;
- You can select different ways of having your order delivered;
- You can select different payment methods when completing an order;
- If you have received a gift card or discount code, that it can be redeemed;
- You can shop online at Rituals safely;
- Your browser settings are saved, so that you can view our website optimally on your screen;
- You can respond to feedback interactions;
- It is possible to detect misuse of or potential problems on our websites, apps and services, for example by registering a number of consecutive failed login attempts;
- The way the page is used on our website is saved, so that you can go back and forth to previously visited pages;
- The language and country is saved, so that you do not have to re-enter language and country settings;
- The option to save your login data can be provided, so that you do not have to log in again;
- The payment method can be saved, so that we can preselect it for you the next time;
- That we only show the Unique Selling Point bar if it has not been clicked away by you before;
- We can save the results of a questionnaire in the Guided Selling tool, so that we do not have to request your preferences again.
Analytical cookies collect statistics related to our users. These statistics enable us to continuously improve our apps and websites.
We use these cookies for:
- Tracking how many visitors visit our website and comparable statistical information;
- Making analyses, so that we can make a visit to a website as pleasant as possible for our website visitors;
- The optimisation of multiple Google services such as Google Analytics;
- The optimisation of our websites and apps in general.
We use marketing cookies to show you personalised messages based on your online behaviour. We make use of your online behaviour to do so because we aim to make our personalised messages as relevant as possible. We may show this personalised message within our own website, or outside of our website. We use a number of advertising platforms where you may encounter such a personalised message. You can see details of these in the list of marketing cookies partners below. Finally, we use your behaviour and profile to find people who resemble you, so we can turn them into our fans too.
Due to the marketing cookies, we can:
- Generate advertisements that are relevant to you;
- Prevent you from seeing the same advertisement(s) all the time;
- Prevent you from seeing advertisements for products you have just purchased;
- Track whether you interact with the advertisement(s). By this we mean, for example, watching a video, clicking on an advertisement, responding to a message on Instagram, etc.;
- See if you place an order after you've seen or clicked on an advertisement;
- See if online advertisements trigger you to make a purchase in a Rituals store;
- Approach other people who are equivalent to you in terms of behaviour and profile to visit the Rituals website.
Click here for the list of the cookies we put on our website, what data these collect, for how long they are used and which partners we work with on this. This list offers an overview of the functional, analytical and marketing cookies.
Rituals only uses marketing cookies if you have given permission for this. From the moment you withdraw your permission to use and place marketing cookies, advertisements can still be displayed, but these are random advertisements.
You can make your choice below:
My cookie preferenceUpdate Cookie Settings
If you want to delete already placed marketing cookies on your local (mobile) device, you can change this in your browser settings (see below).
By adjusting your browser settings, you can prevent website cookies from being placed on your computer. With this change you will receive a warning before cookies are placed. It is also possible to adjust the settings so that the browser refuses all cookies or only cookies from third parties. In addition, you can delete cookies that have already been placed. Settings must be adjusted separately for each browser on each device that you use.
Internet Explorer Edge
Deleting cookie history
If you have chosen above to "refuse marketing cookies", these cookies will no longer be placed from that moment on. Besides that, you can delete cookie history from the different browsers in the following ways. It is important to note that not all functionalities on the website may work properly as a result. If you visit our website, we will no longer automatically recognise you and you must, for example, log in again when you want to place an order.
Deleting cookies in Chrome:
- Click on the 3 dots at the top right. Click History > History > Clear browser data
- In the menu "Clear browser data" you have the option to delete browser data from the first use through to the last hour. You then indicate which items you want to delete. In addition, for removing cookies you must at least tick "Cookies and other site and plug-in data".
- Click on the "Clear browser data" button.
Deleting cookies in Safari:
- Open Safari and go to Safari > Preferences > Privacy > Delete saved cookies and data > Manage website data > Delete everything.
Deleting cookies in Firefox:
- Click on the 3 lines at the top right, click on Options > Privacy > Delete individual cookies.
- Click on "Delete all".
Deleting cookies in Microsoft Edge:
- Click on the 3 dots at the top right > Settings. Under "Clear browser data", tick the "Choose what to clear" option.
- Select the cookies (preselected) > Click on the "Clear" button.
Deleting cookies in Internet Explorer:
- Click on the cog at the top right > select "Internet options" > "General" tab. Under "Browser history" click "Delete".
- You don´t want to delete everything? Then make sure to tick "Cookies and Website data" and click on "Delete".
Rituals´ iOS and Android app
You can also order Rituals products via the Rituals app for iOS or Android. The app is distributed via the Apple App Store or the Google Play Store. You can install the Rituals app on your mobile device via the Apple App Store or the Google Play Store. In the Rituals app we use equivalent techniques to cookies for the aforementioned purposes. In addition, we work together with the following parties within the framework of the app:
- Firebase: as soon as you have given permission to send push notifications, and depending on the operating system you use, Rituals will send you push messages using the Google Firebase solution. Firebase receives the content of the message for sending push messages. In addition, we use Firebase to check technical issues where errors occur in the Rituals app. Read more about Firebase here.
- To be able to offer, update and install the app, we must use Apple iTunes Connect and the Google Play Store.
CONTACT AND QUESTIONS
If you have any questions about the cookies used on our website, please contact us via firstname.lastname@example.org.