Our mission is to deliver high-quality, sustainable products and services in collaboration with suppliers who uphold to these standards. Our focus is to build (cost) efficient, compliant, and future-proof supplier partnerships that contribute to operational excellence and sustainable value creation.
To all orders, supplies and other legal relationships which concern the supply and delivery of Goods and/or services to Rituals, the General Terms and Conditions of Purchase of Rituals Cosmetics Enterprise B.V. shall apply. Suppliers General Terms and Condition do not apply. The General Terms and Conditions can be access via the following links. Rituals General Terms and Conditions for the purchase of Products and Services, Rituals General Terms and Conditions for the purchase of BT Services and Equipment
At Rituals, ethical sourcing and responsible practices are fundamental to our values. We require all suppliers to uphold the standards outlined in our Code of Conduct. All suppliers must comply and sign this document to affirm their commitment to these standards. The Code of Conduct can be access via the following link.
• Coupa is a cloud-based business spend management platform that helps companies manage procurement, invoicing, and supply chains. • Coupa provides Rituals with one platform that integrates procurement and invoice workflows. • Coupa provides a Coupa Supplier Portal (CSP) to suppliers for free. There are no costs for suppliers. • The Coupa Supplier Portal enables sharing of purchase orders, creating and sharing invoices, resolving invoice disputes and maintenance of supplier data. • For more information about the Coupa platform, please visit: https://www.coupa.com/ As per out Global No PO – NO Pay Policy, we require our suppliers to always mention a PO number on the invoice, invoices without a PO number will not be processed. You can access the Coupa Supplier Portal via the following link. Download our Coupa Supplier Portal Information Pack with instructions via the following link.
At Rituals, sustainability is integral to our operations, including indirect procurement. As a B Corp™ certified company, we are committed to ethical, transparent, and sustainable practices throughout our supply chain. (www.bcorporation.net)
Aligned with our Code of Conduct, we uphold human rights and fair labor practices. We expect our suppliers to ensure safe working conditions, equitable wages, and non-discrimination, complying with internationally recognized standards. (sustainability.rituals.com)
To maintain high sustainability standards, we collaborate with SEDEX and EcoVadis. These platforms enable us to monitor and assess our suppliers' ethical, social, and environmental performance, ensuring continuous alignment with our commitments. (sustainability.rituals.com) Below you can find a link to an explanation of what Ecovadis and SEDEX is and the related costs:
Upon receiving prior approval for travel arrangements from Rituals, all suppliers must adhere to Rituals' Supplier Travel Policy when incurring expenses related to business trips. Any exceptions must be agreed upon in writing with Rituals. The Supplier Travel Policy can be access via the following link.
Contact your Procurement Point of Contact for comprehensive insights into our operations and practices.
Note: Rituals is not responsible and able to manage configurations on the Coupa Supplier Portal. For any issues related to CSP functionality, please contact Coupa. We advise these channels: • https://compass.coupa.com/en-us/products/product-documentation/supplier-resources/for-suppliers/coupa-supplier-portal • https://supplier.coupa.com/help/ • supplier@coupa.com Coupa Supplier Portal Log In: https://supplier.coupahost.com If you have any Coupa questions to be directed to Rituals please contact our Indirect Procurement Team.