• The Rituals promotional card (“Promotional Card”) can be used by anyone aged 18 or above. If you are under the age of 18, you will need proven consent from your parents or guardian to use the Promotional Card.

  • Using the Promotional Card constitutes full and unconditional agreement to these terms and conditions.

  • The discount (% or fixed amount) and validity period will be specified on the Promotional Card.

  • The Promotional Card can only be used in official Rituals shops and in the Rituals webshop of the country where it is issued unless otherwise specified on the Promotional Card.

  • The Promotional Card can not be used in Rituals Outlets, shop-in-shops and the Rituals App.

  • The Promotional Card cannot be reproduced, altered, sold and/or otherwise published (online). Rituals is not responsible if the Promotional Card is lost, stolen, destroyed, damaged or used without your permission.​

  • The (value of) the Promotional Card cannot be redeemed for cash and/or a Rituals giftcard.

  • The Promotional Card can only be used once and per purchase only one Promotional Card can be used.

  • The Promotional Card can not be used in combination with other promotions unless otherwise specified on the Promotional Card.

  • Rituals will not accept a price adjustment on previous purchases or purchases made without use of the Promotional Card.

  • In case of a partial return where the new value of the ticket/purchase does not meet the minimum amount required for the discount, the amount of the returned products will be refunded minus the value of the card or discount.

  • Rituals reserves the right to change these terms and conditions as well as the validity period, at any time without having to state accountability. In all cases not provided for by these conditions Rituals will decide in accordance with what is reasonable and as it deems fit.

  • Except where prohibited and without limitation to any statutory rights more favourable for consumers, any dispute between you and Rituals shall be governed in all respects by Dutch law and all disputes, claims and legal proceedings directly or indirectly arising out of or relating to the Promotional Card shall be resolved individually, without resort to any form of class action, and exclusively in the competent courts of Amsterdam, the Netherlands. In any case, in your quality as consumer you may decide, at your election, to refer the matter to the court of the place where you are domiciled or resident.

  • Please note that the European Commission manages an Online Dispute Resolution website http://ec.europa.eu/odr/ dedicated to helping consumers and traders resolve their disputes out-of-court, including cross-border disputes.

  • In case of questions and complaints about the Promotional Cards please contact:
    Rituals Cosmetics Ecommerce B.V.
    Keizersgracht 679
    1017 DV Amsterdam
    +31 (0) 202415948

    Version 1 December 2021