• Download the Rituals Genie app from the App Store or Google Play Store. 
• Log in with your Rituals account or create one.
• Follow the app instructions to set up your Perfume Genie. Enjoy your personalized fragrance experience.
• After set up, you can control your Perfume Genie with your Google Home or Alexa device; simply follow the steps in the App to set this up.

• Your cartridge is full, but you are still being alerted in the app that the cartridge is empty? This could be due to a faulty chip on the cartridge. Luckily, your Genie will continue working perfectly according to the set schedule.
• Is your cartridge empty? That's why your Genie isn't working. You can replace the cartridge with a new one. Rituals cartridges are the only compatible cartridges.

• To disconnect the Perfume Genie, open the Genie app. Click on the Settings icon at the bottom right, then select the Genie on the top. Scroll down and select “device information,” scroll down again, and select ‘Remove Genie’.
• Then reset the Genie in one of the following ways:
  • Perfume Genie 1.0: Press and hold the Factory Reset button for 2 seconds.
  • Perfume Genie 2.0: Press the Connect button on the bottom of the Perfume Genie for at least 12 seconds. When the LED light turns red, let go of the button and the light will turn blue.
• Your Perfume Genie is now ready to be connected again through the Genie App. Go through the onboarding flow in the app.

1. To disconnect the Perfume Genie, open the Genie app. Click on the Settings icon at the bottom right, then select the Genie on the top. Scroll down and select “device information,” scroll down again, and select ‘Remove Genie’.
2. Then reset the Genie in one of the following ways:
   • Perfume Genie 1.0: Press and hold the Factory Reset button for 2 seconds.
   • Perfume Genie 2.0: Press the Connect button on the bottom of the Perfume Genie for at least 12 seconds. When the LED light turns red, let go of the button and the light will turn blue.
3. Your Perfume Genie is now ready to be connected again through the Genie App. Go through the onboarding flow in the app.

• The settings in the app need to be adjusted. Go to Preferences to adjust the room size and the intensity of the fragrance.
• You have become accustomed to the scent, which can happen when you are regularly exposed to the same fragrance. You can try keeping your Perfume Genie switched off for a few days or move it to another room, then check if you can notice the fragrance better. Another option is to ask someone outside of your household if they can perceive the fragrance. If this is the case, you might try another fragrance for your next refill. The Genie assistant in the app or the Customer Relations team will be happy to recommend a stronger fragrance you will love.

• Defects resulting from operating the product in a manner other than is normal and customary.
• Defects due to improper maintenance, installation, adjustment, unauthorised software applications, or any alteration or modification of any kind.
• Damages or defects resulting from using unoriginal components, such as cartridges.
• For damages that occur during transport;
• For normal wear and tear of product;
• When the product has been opened and/or the cover sticker is damaged.

Perfume Genie - Declaration of conformity