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HomeFAQOur Stores
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Do it yourself

Our Stores

If you're planning to visit one of our stores with a favourite product in mind, you can often check its availability directly on the product page of our website. Please note that this is only an indication and may not reflect real-time stock levels.

To be sure your item is available, we recommend contacting the store before your visit. Our staff will gladly check the current stock for you.

Most of our collection is available in stores. However, some products and collections, such as Tiny Rituals or The Ritual of Mehr, are exclusively available online.

Can I exchange my product in store?

Yes, you can exchange your store purchase within 30 days at any of our stores, as long as you present your receipt. It doesn’t have to be the same store where you made the original purchase. Please take note of the returns policy on the bottom of your (digital) receipt, and take into consideration that returns and exchanges can only be done in the same country as the original purchase. 

Please make sure the products are unused, unopened, and in their original packaging. For clothing, items must be unworn, unwashed, and have the original price tags attached. 

Tip: Online orders can also be returned to a Rituals store of your choice. 

If you’d like to share your feedback, whether it’s a compliment or a suggestion for how we can improve, our customer service team would love to hear from you. Just let us know when and where you visited, and we’ll make sure your message reaches the right people.

You can contact our customer service team here.

We will be delighted to welcome you to our Rituals Body Spa. You can find our spas in Amsterdam, Almere and Maastricht. We currently work by appointment only, which you can easily book online or by telephone. Check here to schedule an appointment and to view the contact details and exact locations of our Rituals Body Spas. 

Naturally, we follow the guidelines of the RIVM (National Institute for Public Health and the Environment) and we observe all hygienic precautions to ensure your safety and that of our staff.

We work by appointment only: book your treatment online or contact us by telephone to discover the current opening hours.

Prior to your appointment we will ask you health questions as required by the RIVM and we will inform you of our adjusted guidelines and standards.

We work with certain protection equipment.

Tip: do you want to change your appointment or do you have a question about a treatment? Contact the store you are planning to visit directly.

You are warmly welcome to visit the Mind Oasis in our flagship store House of Rituals in Amsterdam or one of our other locations in Almere, Maastricht, Oisterwijk or at Schiphol airport (Lounge 1, after security).

We currently work by appointment only, which you can easily book:

To ensure a safe and relaxing experience for all guests and staff, we follow all local health and safety guidelines. You can find more details about treatments, frequently asked questions and contact information on the FAQ of the Mind Oasis website.

Tip: Do you want to reschedule your appointment or do you have a question about a session? Please contact the Mind Oasis location directly. 

We’re always exploring new and inspiring locations to bring our stores closer to you. While we can’t confirm anything just yet, our newsletter is the best way to stay informed about upcoming store openings and other exciting updates. 

Until then, you’re more than welcome to visit one of our current locations or let us come to you through our web shop. It’s our way of bringing the store experience right to your doorstep.


We’re so glad our iconic cherry blossom tree has caught your eye. It brings a touch of beauty to our stores all year round, and we understand why you’d love to have one at home.

However, our cherry blossom tree, like the rest of our interior decor, has been specially designed for Rituals and is not available for purchase.

The good news? You can still bring the essence of cherry blossom into your home with our The Ritual of Sakura collection, inspired by the same delicate and uplifting fragrance.

Need some help?

Contact our customer relations team through one of the below channels. 
Available for all your questions from Monday – Friday 09:00 – 18:30 / Saturday – Sunday 10:00 - 18:30.

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