Frequently asked questions & contact

On this page you can find the answers to our most frequently asked questions. You can also view the current status of your order here.

Where's my order?

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Need some help?

Contact our customer relations team through one of the below channels

Available for all your questions from Monday – Friday 08:00 – 20:00 Saturday – Sunday 09:00 - 17:30

WhatsApp

Start a chat now Will open Whatsapp conversation

We aim to respond within 1 hour

Messenger

Start a chat now Opens Facebook Messenger

We aim to respond within 1 hour

Call us

+44 (0)2080680792 Local rates apply

We aim to respond within 5 minutes

Email

Send us a message Via our contact form

We aim to respond within 1 day