To all orders, supplies and other legal relationships which concern the supply and delivery of Goods and/or services to Rituals, the General Terms and Conditions of Purchase of Rituals Cosmetics Enterprise B.V. shall apply. Suppliers General Terms and Condition do not apply.

The General Terms and Conditions can be access via the following links.

Rituals General Terms and Conditions for the purchase of Products and Services

Rituals General Terms and Conditions for the purchase of BT Services and Equipment

At Rituals, ethical sourcing and responsible practices are fundamental to our values. We require all suppliers to uphold the standards outlined in our Code of Conduct. All suppliers must comply and sign this document to affirm their commitment to these standards.

The Code of Conduct can be access via the following link.

• Coupa is a cloud-based business spend management platform that helps companies manage procurement, invoicing, and supply chains.
• Coupa provides Rituals with one platform that integrates procurement and invoice workflows.
• Coupa provides a Coupa Supplier Portal (CSP) to suppliers for free. There are no costs for suppliers.
• The Coupa Supplier Portal enables sharing of purchase orders, creating and sharing invoices, resolving invoice disputes and maintenance of supplier data.
• For more information about the Coupa platform, please visit: https://www.coupa.com/

As per out Global No PO – NO Pay Policy, we require our suppliers to always mention a PO number on the invoice, invoices without a PO number will not be processed.

You can access the Coupa Supplier Portal via the following link

Download our Coupa Supplier Portal Information Pack with instructions via the following link

At Rituals, sustainability is integral to our operations, including indirect procurement. As a B Corp™ certified company, we are committed to ethical, transparent, and sustainable practices throughout our supply chain. (rituals.com)

Aligned with our Code of Conduct, we uphold human rights and fair labor practices. We expect our suppliers to ensure safe working conditions, equitable wages, and non-discrimination, complying with internationally recognized standards. (sustainability.rituals.com)

To maintain high sustainability standards, we collaborate with SEDEX and EcoVadis. These platforms enable us to monitor and assess our suppliers' ethical, social, and environmental performance, ensuring continuous alignment with our commitments. (sustainability.rituals.com)

Below you can find a link to an explanation of what Ecovadis and SEDEX is and the related costs:

Rituals is dedicated to reducing carbon emissions, aiming for a 50% reduction in greenhouse gas emissions intensity by 2030 compared to 2021, and achieving Net-Zero by 2050. Through close collaboration with our suppliers, we focus on enhancing energy efficiency and reducing waste, moving towards a sustainable future. (rituals.com)

Upon receiving prior approval for travel arrangements from Rituals, all suppliers must adhere to Rituals' Supplier Travel Policy when incurring expenses related to business trips. Any exceptions must be agreed upon in writing with Rituals.

The Supplier Travel Policy can be access via the following link.