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HomeFAQOur Stores
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Do it yourself

Our Stores

It’s great that you want to visit us with a favourite product in mind. With many of our online products, you can check availability in store. This is an indication that can differ from the actual stock in store.

If you want to guarantee that you will not leave the store empty handed, it is advisable to contact the store prior to your visit. Our staff will be happy to inform you if your favourite item is in stock.
Certainly, you can exchange your store purchase within 30 days at one of our stores upon showing your receipt. You can also do this in a different store to the one where you made the purchase. Your products must be unused and unopened and in their original packaging. Clothing must be unworn, unwashed and still have the price tags attached.

Tip: Online orders can also be returned to a Rituals store of your choosing.

I have positive feedback about my experience in store, where can I share this?

We are delighted to hear that you have enjoyed excellent service in store. We also love these fantastic experiences and we value you sharing them with us. If you let us know when and where you visited, we will ensure that we will share your feedback with our staff.

You may also have a comment about your visit. We are open to hear your experience on how we can continue to improve our service and quality.
We will be delighted to welcome you to our Rituals Body Spa. You can find our spas in Amsterdam, Almere and Maastricht. We currently work by appointment only, which you can easily book online or by telephone. Check here to schedule an appointment and to view the contact details and exact locations of our Rituals Body Spas. 

Naturally, we follow the guidelines of the RIVM (National Institute for Public Health and the Environment) and we observe all hygienic precautions to ensure your safety and that of our staff.

We work by appointment only: book your treatment online or contact us by telephone to discover the current opening hours.

Prior to your appointment we will ask you health questions as required by the RIVM and we will inform you of our adjusted guidelines and standards.

We work with certain protection equipment.

Tip: do you want to change your appointment or do you have a question about a treatment? Contact the store you are planning to visit directly.
We can imagine that you want us to be as local to you as possible. We are therefore constantly opening new stores at beautiful locations. Our newsletter keeps you up to date with our latest developments. Hopefully we will come to your area soon.

Until then, you are of course very welcome in one of our current stores, or to have your order delivered at home via our web shop (this is how we really bring your shopping experience closer).

You are warmly welcome to visit the Mind Oasis in our flagship store House of Rituals in Amsterdam or one of our other locations in Almere, Maastricht, Oisterwijk or at Schiphol airport (Lounge 1, after security).

We currently work by appointment only, which you can easily book:

To ensure a safe and relaxing experience for all guests and staff, we follow all local health and safety guidelines. You can find more details about treatments, frequently asked questions and contact information on the FAQ of the Mind Oasis website.

Tip: Do you want to reschedule your appointment or do you have a question about a session? Please contact the Mind Oasis location directly. 

It’s great that our favourite cherry blossom has captured your attention. It blossoms the entire year in our stores and we can imagine that you would like to have such an eye-catching item at your home as well.

Our cherry blossom (as well as the rest of our interior/decoration) has been uniquely developed for us and that is why it is not for sale. But we can delight you with The Ritual of Sakura collection, then you can take the wonderful cherry blossom fragrance home with you.

Need some help?

Contact our customer relations team through one of the below channels. 
Available for all your questions from Monday – Friday 09:00 – 18:30 / Saturday – Sunday 10:00 - 18:30.

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